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Your recycling may not have been picked up due to the following reasons:
Please refer to the complete list of guidelines for trash and recycling pickup.
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Trash: Black Cart with Black Lid
Recycle: Black Cart with Green Lid (RECYCLE ONLY: Sticker on cart)
Starting November 1, 2021
Wednesday, if your service address is on Main Street or north of Main Street.
Thursday, if your service address is south of Main Street.
You will need to submit a request for an additional cart after November 1, 2021. This will let us know that you are aware there is an additional fee, and you consent to the charges.
Rhino Removal provides bulk trash service every other week on your service day.
Please see the delivery schedule
No. If brush is not tied and bundled the resident will be given a green tag with an explanation, but the brush will not be collected.
The primary contact on the account must submit a Request Additional Toter Form to Utility Billing.
If it is after 11/01/2021 and you still don’t have carts, please contact City Hall at (940)686-2165 and report your missing containers. Rhino Removal will have the cart delivered within 24 hours.
Report the damage to Utility Billing by submitting the Damaged Toter Form.