Why wasn't my recycling picked up?

Your recycling may not have been picked up due to the following reasons:

  • Trash was included with the recycling.
  • The cart was too full. The cart lid must be closed.
  • The cart contained prohibited items.

Please refer to the complete list of guidelines for trash and recycling pickup.

Show All Answers

1. Why wasn't my recycling picked up?
2. How do I add a trash or recycling toter to my account?
3. When is my trash service day?
4. When will my recycling be picked up?
5. What do I do if I have bulk items that need to be picked up?
6. What do I do if my toter is damaged?